When you come and see us you will be wanting some detail about your chosen procedure, the proposed costs, your diary and your recovery period to getting back to life.
These are the things that you might list that you want from us. There are also some things that we need from you!
Along the road, we will be building trust, a trust that we are the right team, and Jonathan is the right surgeon to look after you. Not every patient is the right fit for every surgeon, and we’ve learned that we get the best results with the happiest outcomes when the level of trust is high. We will work hard to build that trust.
Supporting Jonathan is a team of experts who work together and in confidence to manage both clinical matters for your best health, and administrative matters such as booking appointments, or liaison with insurers where necessary.
All members of the team share Jonathan’s vision of delivering an exceptional high-quality experience. Jonathan’s philosophy is to work with the best in clinical care and in administration so that you can feel that you are well supported throughout. We will only do what we are good at – and we will refer you onwards to trusted colleagues if we, or you, feel that you will be better served by other teams.
It’s about teamwork and trust – let us do the heavy lifting so that you don’t have to!
Our secretarial team, Sharon, Jessica, and Natasha will welcome you by phone, by email message, or even carrier pigeon; and will smoothen your path… They are a highly experienced team of medical secretaries in the private sector and have an amazing ability to make things happen. From dressing itches to software glitches, we have the time to help you sort it out.